SUBPOENA RESPONSE
What to Start, Stop, & Improve
Easy to implement strategies for better subpoena response
Every Safari customer is a team that’s decided to invest in improving subpoena response. Implementing new technology both delivers quick benefits and spurs thinking about additional improvements. Below, we’ve gathered the best ideas for practical changes and fresh thinking.
INTRODUCTION
Are we efficient?
When we talk about efficiency, we often mean doing the same work more quickly. But Safari customers aren’t just doing the same work faster; they’re doing more. And they’re asking different questions:
- Where can we improve?
- What else is worth doing?
- What should we stop doing?
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3 things to improve
Start by scaling your work on matters that essentially consist of responding to one document.
- Minimize the time spent engaging with the serving party: use template communications to maintain control over messaging and save time
- Organize your team’s resources in one place, within each matter and across matters
- Use a modern delivery method that’s both convenient and secure
3 things to start doing
Sometimes an efficiency gain means doing more—investing wisely to improve overall results.
- Invest in productivity / online tools that automate your most time-intensive processes
- Set expectations with the serving party up-front rather than waiting for the inevitable questions and pushback when there's a misunderstanding
- Pursue cost reimbursement and set up an efficient way to collect payment
6 things to stop doing
Here are some examples of steps our customers have eliminated from their response process:
- Responding with paper documents
- Custom work on routine matters
- Timekeeping and law firm-style invoicing
- Unnecessary communication with serving party
- Adding extra work for the serving party
- Frontloading work before setting expectations
CONCLUSION
Safari Makes it Easy
Safari SOP was specifically designed to facilitate all these changes and improvements. Set up a 15-minute conversation to learn how Safari can help.
“Prior to Safari, responding to subpoenas took a lot of effort, and we knew we were leaving money on the table. Now, Safari is saving us about 30-60 minutes per subpoena.”
CHRISTINA SANTANGELOLitigation Manager,
Red Robin
NEXT STEPS
- Schedule a conversation with a Safari workflow specialist or live demo of the system over Zoom: SafariSOP.com/demo
- Contact Safari Sales at sales@safariSOP.com or 425.298.3620
- View more resources in the Safari Watering Hole
